At ZioCode, we strive to provide high-quality digital products that meet your expectations. We understand that sometimes a product may not be what you anticipated, and in such cases, we offer refunds under specific circumstances.
Refund Eligibility:
You may request a refund if the digital product you purchased is defective, not as described, or significantly different from the preview provided on our website. To be eligible for a refund, you must contact us within 48 hours of your purchase date.
Our team will review your request and, if eligible, process your refund within 5-7 business days. Refunds will be issued to your account balance.
Please note that we reserve the right to deny refund requests if the product is found to be as described, functional, or if the refund request is made after the 48-hour window.
If you have any questions or concerns about our refund policy, please contact us via the contact form.